Chelsea Cleaners Modern Slavery Statement
At Chelsea Cleaners, we are committed to operating with integrity, respect, and accountability. This Modern Slavery Statement sets out the steps we take to help prevent modern slavery, human trafficking, forced labour, and all forms of exploitation within our business and across our supply chain. We believe every person deserves to work freely, safely, and with dignity.
Our zero-tolerance policy is central to this commitment. We do not tolerate any practice that involves coercion, debt bondage, withheld identity documents, underpayment, child labour, or any other form of abuse. This applies to our employees, contractors, and suppliers, and we expect the same standards from every organisation that works with Chelsea Cleaners.
We recognise that risks can exist in cleaning-related industries, particularly where labour is sourced through subcontractors, agencies, or complex supply chains. To address this, Chelsea Cleaners carries out risk-based supplier audits and reviews of onboarding practices, wage records, working hours, and recruitment methods. Where concerns are identified, we require immediate corrective action and may suspend or end the relationship if standards are not met.
To support responsible working practices, we maintain clear internal policies on employment, safeguarding, and procurement. Managers are trained to spot warning signs such as restricted movement, intimidation, unusual deductions, or workers being unable to speak freely about their conditions. These checks help us strengthen our modern slavery controls and ensure that prevention remains part of everyday decision-making.
Reporting channels are available so concerns can be raised quickly and safely. Any employee, contractor, supplier worker, or stakeholder who suspects modern slavery or unethical labour practices is encouraged to report it through our internal whistleblowing process. Reports may be made confidentially, and we take every allegation seriously, investigating promptly and protecting individuals from retaliation. We want a culture where speaking up is supported and where concerns are acted on without delay.
Chelsea Cleaners also expects suppliers to demonstrate their own commitment to ethical recruitment and fair treatment. In our supplier onboarding process, we seek assurances that workers are employed voluntarily, paid lawfully, and given clear terms of work. We may request supporting documentation and conduct follow-up reviews where needed. This approach helps us identify and reduce risk before it escalates.
Our due diligence does not end at onboarding. We monitor supplier performance through periodic audits, contract reviews, and ongoing checks where the risk profile is higher. These reviews may include employment records, right-to-work documentation, subcontracting arrangements, and grievance procedures. If a supplier is unable or unwilling to meet our standards, we will take appropriate action in line with our zero-tolerance approach.
Training plays an important role in our response. Relevant team members receive guidance on how to recognise indicators of exploitation and how to respond appropriately if a concern is raised. This includes understanding the difference between ordinary employment issues and potential modern slavery risks. By building awareness, we improve our ability to prevent harm and strengthen ethical practice across the business.
We also work to ensure that recruitment practices are fair and transparent. Where labour is sourced externally, we expect agencies and subcontractors to avoid charging workers recruitment fees or using any arrangement that could trap people in exploitation. Our modern slavery controls are designed to support lawful, respectful, and responsible employment at every stage.
This statement is reviewed annually to ensure it remains effective, current, and aligned with our business activities and legal obligations. During each review, we assess the effectiveness of our policies, the outcomes of supplier audits, the use of reporting channels, and any incidents or concerns raised during the year. Where improvements are identified, we update our controls and procedures accordingly.
Chelsea Cleaners is committed to continuous improvement in tackling modern slavery. We understand that prevention requires vigilance, openness, and accountability. By maintaining a zero-tolerance policy, strengthening supplier audits, supporting safe reporting channels, and reviewing our approach each year, we aim to contribute to a cleaner, fairer, and more responsible workplace for everyone connected with our business.